Contact Us
Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond within 24 hours.
Service Time
Mon - Fri
9AM - 6PM (GMT+8)
Email
Address
Room 402, 4th Floor, Building 2, Huamei Street, Yangmei Village, Bantian Street, Longgang , Shenzhen,CN
When contacting us, please provide the following information:
1.Valid Order Number: Include the order number from a non-third-party channel, such as the RAUGEE official website (https://www.raugee.com) or Amazon.
1.Valid Order Number: Include the order number from a non-third-party channel, such as the RAUGEE official website (https://www.raugee.com) or Amazon.
2.Valid Product Link: Please provide valid products links from raugee ,amazon or links to other platform websites.
3.Detailed Issue Description and Video: Describe the issue in detail and provide a video showing the product not working (the video can be sent from your personal email).
3.Detailed Issue Description and Video: Describe the issue in detail and provide a video showing the product not working (the video can be sent from your personal email).